Frequently asked Questions
– Half box (HB) – 97 cm x 24 cm x21 cm (9 kg/20 lbs.)
– Quarter Box (QB):- 97 cm x 24 cm x 11 cm (4.5 kg/10 lbs.)
– One-eight Box (EB):- 97 cm x 12 cm x 11 cm (2.3 kg/5 lbs.)
Japan, Hong Kong, Singapore and China
United Arab Emirates and Saudi Arabia
United States (Florida, California & New York) and Canada
Netherlands and Russia
You are always welcome to send us (email@example.com) an inquiry and we will immediate organize a shipment to your location if all the criteria below are met:
1. Prepaid terms has been agreed, or credit application has been approved;
2. One shipment must be at least 100 kg, equivalent to 24 quarter boxes;
3. You wil be responsible for the customs and clearing of the flowers in your destination.
However, only for distribution in USA we take care of the clearing and customs.
12 x Half box (HB)
24 x Quarter Box (QB)
48 x One-eight Box (EB)
You can contact us via the following:
Email Us: firstname.lastname@example.org
Dubai Office Number: +971-429-55-610
US Office Number: +1-305-767-2065
1. Prepaid term has been agreed, or credit application has been approved.
2. Each shipment must meet our minimum shipping quota (100 Kg).
3. Customs charges / tax and clearing will be handled by the customer.
Please send us an email (email@example.com) so we can create an account for you.
Please take note that we require a Credit Application Form (click here to download) to be filled out. We’ll also need your signed approval for our Terms and Conditions (Click here to download). Kindly submit a scanned copy for all required documents to firstname.lastname@example.org. We will evaluate all submitted information in the signed Credit Application Form.
- Prepaid – you send us the money first, then orders and shipments follow.
- Net 30 EOM – once your credit application has been approved, you can start ordering from our webshop. Then, payment will be at the end of every month for the previous month’s purchases.
NEW YORK – May vary depending on your truck schedule. Regular flight arrival schedule is every Tuesday.
LAX – May vary depending on your truck schedule. Regular flight arrival is every Saturday & Monday.
OTHERS – Depends on the flight schedule
1. Shipment Date
2. Stems Affected
3. Photos of Affected Stems
4. Variety and Grade